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DSS Child, Family and Adult Services

Provides programs and social services for children, families and adults.

The DSS Department of Child, Family and Adult Services (CFAS) is one of four departments that make up the Mecklenburg County Health and Human Services Agency. CFAS provides programs and services to children, seniors and disabled adults. 

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Just1Call is the single portal of entry for information, referral, and initiation of services for seniors.

Customer Resources

  • File a Complaint

    If you have a complaint or would like to schedule a hearing related to a DSS program, service, or worker.

  • Report Fraud

    Report suspected welfare fraud in Mecklenburg County. It is against the law to make false statements or to willfully withhold information when applying for public assistance.

  • Suspect Abuse

    Contact numbers and hotlines for reporting suspected abuse and domestic violence.

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