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    • Services for Me
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    • How do I?
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    • Doing Business with the County
      • Business Diversity & Inclusion
      • Vendor Enrollment and Opportunities
      • Vendor Resources and Support
    • County Government
      • About Mecklenburg County
      • County Manager's Office
      • Board of County Commissioners
      • County Budget
      • County Departments
    • How do I?
      • Do Business with the County
      • Request ADA Modificatons
      • Request a Public Record
      • Request a Speaker
      • Watch a BOCC Meeting
  • Public Notices
  1. Child, Family and Adult Services
  2. Services
  3. The Monitoring Unit

Site navigation

  • Child, Family and Adult Services
  • Leadership
  • Programs
  • Services for Adults
  • Services for Children
  • Services for Families
  • Online Requests and Contact Info

Office Address

Wallace H. Kuralt Centre
301 Billingsley Rd.
Charlotte, NC 28211

Mon-Fri 8 a.m. - 5 p.m.

The Monitoring Unit

The Monitoring Unit responds to complaints and monitors licensed assisted living facilities and family care homes to ensure their compliance with state regulations in meeting the needs of residents. 

Address:  Wallace H. Kuralt Centre, 301 Billingsley Rd, Charlotte, NC 28211 or VCW Community Resource Center, 3205 Freedom Drive, Charlotte, NC 28208

Telephone: 704-336-3000

Website Information

  • Brand Guidelines
  • Design System
  • Privacy and Legal Notices
  • Web Accessibility Statement

Getting Started

  • Department Directory
  • Pay Taxes
  • Public Record Requests
  • HHS Services
  • Watch BOCC Broadcasts

Assistance

  • ADA Modifications
  • CharMeck 311
  • Employment
  • Request a Speaker

Office Address

Wallace H. Kuralt Centre
301 Billingsley Rd.
Charlotte, NC 28211

Mon-Fri 8 a.m. - 5 p.m.

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