Provides protective services to disabled adults, 18 years of age or older who are alleged to be abused, neglected, or exploited and in need of protection.

Provides social work and case management assistance for adults, seniors and disabled citizens who fall outside of protective services and public assistance services.

Provides services to individuals who have been declared legally incompetent with Mecklenburg County DSS being appointed as the guardian of that individual. 

Provides personal care, home management, and respite services to older adults (60+) and adults with disabilities (18+) who are unable to perform these tasks.

DSS Caregiver Support provides assistance to family and volunteer caregivers who provide assistance to the loved ones at home.

Responds to complaints and monitors licensed assisted living facilities and family care homes to ensure their compliance with state regulations.